1. What products does HanbinZhou Company Ltd. offer?

HanbinZhou Company Ltd. specializes in providing a wide range of gym equipment. Our product lineup includes:

• Treadmills
• Ellipticals
• Exercise bikes
• Strength training machines
• Free weights (dumbbells, kettlebells, barbells)
• Resistance bands
• Yoga mats and accessories
• Functional training equipment

2. How can I place an order with HanbinZhou Company Ltd.?

You can place an order through our website by visiting our Shop page and adding the desired items to your cart. Follow the checkout process to complete your purchase. Alternatively, you can contact our sales team directly at admin@hanbinzhou.co or call us at +852 68038815 for personalized assistance.

3. Do you offer international shipping?

Yes, we offer international shipping. Shipping rates and delivery times will vary depending on your location. Please contact us at admin@hanbinzhou.co for a shipping quote and estimated delivery time to your country.

4. What is your return policy?

We accept returns within 30 days of purchase. To be eligible for a return, the item must be unused and in its original packaging. Please contact our customer service team at admin@hanbinzhou.co to initiate a return. Note that shipping costs for returns are the responsibility of the customer, unless the item is defective or damaged upon arrival.

5. Can I get assistance with product assembly?

Yes, we offer assembly services for certain gym equipment. Please inquire at the time of purchase or contact our customer service team at admin@hanbinzhou.co to check if assembly services are available for your order.

6. Do you offer warranties on your products?

Yes, we provide warranties on most of our products. Warranty details vary by product, so please refer to the product description on our website or contact our customer service team for specific warranty information.

7. How can I contact customer support?

You can reach our customer support team through the following methods:

• Email: admin@hanbinzhou.co
• Online Chat: Available on our website during business hours

8. Where are you located?

Our main office is located at [Your Address]. If you wish to visit or need to pick up an order, please contact us to schedule an appointment.

9. Do you offer any promotions or discounts?

Yes, we frequently offer promotions and discounts on our products. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media. You can also check our Promotions page for current deals.

10. Can I request a product demo before purchasing?

We offer product demos for certain gym equipment. Please contact us at demo@hanbinzhou.com to schedule a demonstration or to inquire about availability.